Shipping & Delivery
Total Delivery Time = Processing Time + Shipping Time
Processing Time
We proudly offer worldwide shipping to aircraft model collectors around the globe.
All orders are carefully prepared and dispatched within 1–2 business days (excluding weekends and public holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information.
Please Note: If your order contains multiple items, they may be shipped separately to ensure faster delivery. Packages may arrive on different days.
Shipping Estimates
Free Standard Shipping on Orders Over $50
A $12 Shipping Fee Applies to Orders Under $50
We work with trusted international logistics partners to deliver our products worldwide.
United States
- Typically 6–10 business days
Europe
- Typically 5–9 business days
Canada, Australia & New Zealand
- Typically 7–12 business days
Rest of the World
- Typically 10–15 business days
Please Note: Delivery times are estimates and may vary due to customs processing, local carrier delays, weather conditions, or peak shipping seasons.
Worldwide Shipping Service
We support shipping to most countries and regions worldwide.
Our logistics network includes trusted international carriers to ensure your aircraft model arrives safely and efficiently.
If you are unsure whether we ship to your location, please contact us at support@xairmodel.com before placing your order.
Import Duties & Taxes
Zero Tariffs Guarantee
For customers in the United States and European Union, all import duties and taxes are covered by Xairmodel.
There are no hidden fees upon delivery.
For customers in other regions, local customs policies may vary. While additional charges are uncommon, we recommend checking with your local customs authority if you have concerns.
Order Changes & Cancellations
We begin processing orders shortly after they are placed.
If you need to modify your shipping address or cancel your order, please contact us at support@xairmodel.com as soon as possible.
We will do our best to accommodate your request before your order has been dispatched.
How Do I Track My Order?
Once your package has been shipped, you will receive an email containing your tracking number.
You can track your order through our Order Tracking Page or contact support@xairmodel.com for assistance.
Our customer support team typically responds within 24 hours and will be happy to provide the latest shipping updates.
